Category: | Car rental, |
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Address: | 1972 NJ-57, Hackettstown, NJ 07840, USA |
Postal code: | 07840 |
Phone: | (908) 813-2701 |
Website: | https://www.enterprise.com/en/car-rental-locations/us/nj/hackettstown-24d7.html?mcid=yext:245709 |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
They were incredible there. Got me in and out quickly after picking me up and dropping me off. Would use again.
Five star rating for the courtesy, efficiency and ease of renting a car at the Mansfield Enterprise Robert VanZee could not have been more helpful, knowledgeable or pleasant if he tried. He was fully prepared when I arrived to pick up my rental car before going to work- He had a mini van set aside, but when I explained why that type of car would not work, he QUICKLY found a compact SUV that worked perfectly. He took care of the ‘new’ paperwork, checked the condition of the car, explained hours and how to return car..etc and had me in my way in record time.
He goes the EXTRA YARD.
Would HIGHLY recommend renting from this location again because of Rob ( in fact we are having family that will be visiting later this year rent from this location). Kim Slade
Not sure what the deal is with the negative reviews, but maybe I was lucky. Matt was the manager I dealt with, and he was outstanding. Ask for him if you call. If you can reserve online and put in all the relevant info prior to getting there, that will save you tons of time. Matt got me in and out no problem and offered a clean, new and nice ride. Had an issue where I got pulled over because the rental's Pennsylvania registration had expired (the cop laughed and strongly suggested I return the car and get another one), and when I showed up to swap out the ride (on a Friday afternoon when others were picking up and dropping off cars), Matt was apologetic, understanding and got me into another vehicle in minutes. Extending the rental because of delays at the nearby body shop just took a quick phone call. Again, I might have been lucky and gotten there when there was enough inventory to go around, but this was a painless experience. Would definitely use again.
I had a wonderful experience both with pick up with Matt who was awesome and drop off at the airport! Highly recommend Enterprise!