O'Reilly Auto Parts

I was seeking a part I suspected was a dealer only item. The store representative first, looked for the part I needed and then invited me to look at what was in stock to see if a part might fit.
We discovered that none of the brake lines matched what I needed. I appreciated the extra effort by the store representative to satisfy my needs.
Appreciated the military discount as well. Great customer service.

The check engine light came on in Havana Illinois had to change a coil in the parking lot and the locals made it a very pleasant experience. I then made it to Albuquerque New Mexico and had to change some vacuum parts and met a very adorable young lady I helped change her alternator in the parking lot. The borrowed tools and parking lot that O'Reilly's lets you use definitely helped. I just wish I would have got the young lady's name.

I am a Master ASE Technician, and my parents are heading to AZ to see friends and have some issues. I sent them to Orileys to purchase a scanner so I could assess the problem remotely. They said your employees were like Angel's. One of them even crawled under and verified a possible transmission leak. They also gave them directions to a campground. I have older parents and younger kids, and I'm not sure who I worry about more. Thanks to your team, I can help get them back on the road. From one technician 1,000 miles away, I absolutely appreciate your team and your store. Thank you so much!

I recently traveled from Pennsylvania headed to Arizona over Thanksgiving weekend, when my upper radiator hose came apart from the connector. I was on I-40 west for several hours, with nothing insight. Frank came to help me after he got off work. He connected the hose , New connector and filled me up with coolant at 10 pm at night. He then made sure I got to a rest stop to sleep overnight. The next morning my car was running hot again as I was headed to O'Reilly auto to have Mike the manager look over my car. It turned out to be the thermostat, so Mike installed a new one and it got me back on the road with no problems. I drove to AZ for a couple days, before heading to California to see my mom, whom has been placed in a nursing home. Thank you to everyone at the store for your help. You guys are the best...also thanks to a customer who gave me $100.00 bill to make sure I got to my destination. I am forever grateful to everyone.

Thank you to the entire team [ Jesus, Steven, Carlos, Renee, Austin, Jonathan, Matt, Wayne ] for letting us take up space in your parking lot to do an engine swap in the ‘61 Chevy Camper. We couldn’t have done it without you guys and thanks for the memories! It will go down in our books as one EPIC road-trip! From Cali to GA with Love.

- Resurrected Garage & Brad’s Overkill Garage