Albany General Services Department

Just want to give a huge shout out to Ricardo at DGS - I had The unfortunate event of losing my keys in Washington park this past weekend and this man found them & kept them safe for me. I cannot Say how much I appreciate him! Stand up guy. Thank you DGS for hiring this great employee

My husband & I would like to thank the forestry team at the Dept. of General Services for their terrific work. It was more than 17 months ago that we noticed the tree in front of our neighbor's house was growing into our roof. When I called up, I was assured that they would take care of it at some point. I understand there are priorities. A series of major storms had wreaked havoc in the streets of Albany and destroyed many trees. We're also in a pandemic, so there are staff shortages. Unfortunately, over the 17 months, the tree got much bigger and was beginning to do a number on our roof. My husband and his buddy even considered making a DIY project out of it but realized it was too dangerous. Like the cavalry, the forestry team suddenly showed up to the rescue this week. They came with heavy equipment: trucks, wood chipper and cherry picker. A team of several men, including the courageous young man in the cherry picker. They were polite, efficient, knowledgeable and professional. They made quick work of it in a few hours. They turned a horrible eyesore into a sight for sore eyes. Our roof has been saved. Thank you.