Address: | 700 Patroon Creek Blvd Suite 301, Albany, NY 12206, USA |
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Postal code: | 12206 |
Phone: | (800) 444-6313 |
Website: | https://www.sefcumortgageservices.com/ |
Monday: | 8:00 AM – 4:30 PM |
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Tuesday: | 8:00 AM – 4:30 PM |
Wednesday: | 8:00 AM – 4:30 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
This was my third home purchase and my girlfriend’s first. I was dreading the home buying process due to experiences I had with other banks in the past but, Greg, Alex, and Patty could not have made this procedure any smoother. All of our documents were streamlined perfectly. Greg and Patty did a fantastic job keeping us informed during each stage of the mortgage process. I highly recommend this team to anyone purchasing a home in the future!
If you are shopping for a home lender this is your best bet! We shopped around for the best interest rate and SEFCU had all of the competition beat. We worked with Renay Brandon and Bethany Landoc. This team was so easy to work with and able to answer all the questions we had as first time home buyers. We would absolutely recommend them! There are no hidden fees or anything to worry about in this process. They also have a great program for communities heroes with extra savings and benefits. We would highly recommend working with this team.
What a great company! And I have to say that the rep I worked with the most, Steve Ferris, was an absolute gem; I consider myself extremely fortunate to have been paired with him.
But to comment on the experience in its entirety, I was very happy with the "hand-holding" that was patiently supplied by each member of the SEFCU team. I'd heartily recommend their services to anyone who asked.
I have had the pleasure and opportunity to work with Kara over the last 20 years and most recently again on a new home purchase. Kara’s knowledge and professionalism are top notch. I recently contacted Kara after business hours requesting a approval letter for that same night and I had in my inbox within an hour which solidified the deal with the seller. It was because of Kara I was able to purchase my second dream home. I have recommended Kara to many friends and family and she delivers every time. She is the Best!
Kara was so helpful before, during, and after the process of applying for our mortgage and closing on our new home. We had a tight deadline and Kara and everyone at SEFCU worked diligently to ensure that everything happened on our timeline (not an easy feat!). Kara responds to emails very quickly, and is always willing and able to jump on a call to answer questions or go over something. This was not our first time purchasing a home, but it definitely was the easiest! Thank you to Kara and the team at SEFCU for making this a great experience!