Toshiba Business Solutions

We have been extremely happy since switching to Toshiba over 10 years ago! The initial experience was great and the service over the years has been just as good. Our current account rep, Tim is amazing and very responsive! Anything I bring up he can assist with and gets resolved. He also brings any new product offerings to our attention if is seems like a good fit for our company.

The technicians are also very good and extremely knowledgeable. Patrick has been our technician for the past few years now and is always able to figure out what is wrong and resolve it when we need him!

My Print Shop has been partnering with Toshiba Albany for almost 10 years now! The quality of my Toshiba 5560c has always been top notch, and the service is beyond compare to any in the area! My service tech John is the best in the business. I have very few service calls, but when I do he responds quickly and efficiently.
Today I met my new Salesperson Jackson Thoby along with Director of Sales Bill Melchior. Both of these gentlemen were courteous and professional and helped me with all me questions and inquiries. I look forward to another 5 years working with Toshiba Albany.

Jason Brown is an excellent rep. We have a very busy office and needed to replace our Toshiba copier that was over 10 years old. Jason made the transition easy because he listened to our needs and gave us information and options in order to choose the best model for our office. We were impressed with the delivery and set up. We liked our old copier because of the service we received and Jason has lived up to that reputation. Jason had another person from his office contact us regarding our purchase when he was in the hospital attending to his pregnant wife...it's rare to see that kind of dedication and service these days. Thank you Jason and Congratulations!

My company recently had to revisit our lease agreements for our print/copy machines. We scheduled multiple meetings with a few different companies to come in and discuss options and pricing for new machines. Liam Bancroft and his team came in with the best numbers and service options to meet our needs. Delivery was quick and the transition was simple. We experienced a minor issue with a part on one of the machines which needed replacement, and Liam took care of the matter very quickly. Even after signing the deal, Liam has kept in touch with follow ups to make sure everything is going smoothly. Him and his team at TBS are very professional and personable making them easy to do business with. Would definitely recommend to any company shopping for new print/ copy machines.

We recently completed a lease agreement for a new Toshiba 2505ac, we have been so pleased with our transition. The machine we used from another manufacturer no longer suited our needs. Liam Bancroft, the sales representative, took the time to understand our workflow, and where we needed to make improvements. We have been so happy with the entire process, it was timely and efficient with excellent delivery schedules and responsive service. We are very impressed with the entire team and would recommend the product, sales and service to anyone looking for an upgraded multi-function unit.