Cricket Wireless Authorized Retailer

Frank gave me the best customer service! I felt silly, b/c I called they Kiosk 3 times, 1) to hear the price 2) called back for appt 3) to cancel bc something came up and he was nice every time. Sweet heart. Thank you for dealing with my questions 🙏

Megan at Crossgates Mall is fantastic! She's efficient, patient and knowledgeable. You're wise to have her in your employ! Michele Santoli

Megan at the Crossgates mall cricket shop is the best I used to deal with her in the Catskill store and I followed her to Albany. Because she is a very good customer service she’s inviting knowledgeable and knows her sales and knows the products. Cricket should have more employees like Megan in their establishments.

Professional, courteous and friendly service all at the best price. Been a cricket family for 2+ years (ATT network). Stopped by and spoke to district manager Mike about replacing my son’s iPhone. Mike and store manager Courtney worked with us to evaluate our needs and suggested an incredibly fair priced replacement. So satisfied with their service that I decided to buy wife a new phone as well. Honest, friendly, professional service and saved hundreds compared to other retailers!