Royal Enfield of Buffalo New York

Great buying experience. Was in and out within an hour. Don and the guys went an extra mile at every step and made the purchase worth it even before taking the bike home.

Don and the guys at custom works were very professional and they went the extra mile to get my electric issue solved on my 4wheeler. They don't just do motorcycles, very reasonable and I will recommend them to anyone.

The only Royal Enfield exclusive dealer in the state (so far). Good selection, and the transaction was smooth. They don't gouge for freight and set-up as other dealers seem to be doing these days, either. On the downside, they took a full week to perform a fairly simple service on the bike. That would have been ok, but when I called after a few days, they gave me a "don't call us, we'll call you" line. Good experience overall, the new Royal Enfields are superb motorcycles, but the staff needs to improve on their communication skills and maybe hire another guy to work in the shop.

What a pleasant buying experience. Pricing on point and great guys to do business with today. Don was very helpful and responsive to requests for information and expedient with providing a quote. We bought the Royal Enfield 2022 Meteor 360 in yellow. Being a novice I was immediately at ease after practicing for half an hour at the nearby school. We ended up putting over a 100 miles on by the end of the day. Very approachable bike that is sure to make even the most loyal of Harley owners smile ear to ear! Great bang for your buck. Even found a little tool kit stored in the side compartment! Lots of thoughtful details and just enough tech. This bike will stay in our collection for years to come. I highly recommend this brand and the shop!

My other half always brings his bike for all service needs, he says their prices are great and they get you in and out in a timely matter. Yes I recommend this business.