Western New York Immediate Care - Depew

This is now my second time at this Immediate Care and I can honestly say other than the receptionists attitude.. everyone behind that door is SO friendly and Amazing it’s unbelievable. I would especially like to thank Briteni who goes above and beyond to make sure I feel better! She is honestly such an asset to this place!! Dr.Michael was also soo friendly and amazing! You could tell how caring he was and how much he wanted to make sure I was okay. I wish I could give these guys 10 Stars, but’s it’s so unfortunate that because of the receptionist I have to give them 4/5 stars because of how unwelcoming and rude her behavior is with patients. She needs to understand people don’t come to immediate care for “fun” they are in fact in need of medical help and should be welcomed in a way that they don’t feel even more sick. Other than that, A HUGE thank you to Briteni, she is AMAZING!!

I have no hesitation in recommending this company to any patient who needs needs fast and efficient medical attention. The lady at the front desk was so nice, she provided me with directions and information over the phone about the process of being seen. She presented herself well with all the patients waiting to be registered and was very welcoming.