Orchard Park Veterinary Medical Center

I had to take my cat Olive here on an emergency basis, she needed an ultrasound and my primary vet encouraged me to go ASAP. Olive was accepted a few hours later and one of the vets called me within 30 minutes. Olive wasn't doing well, she needed to be kept in an enclosure that was oxygenated until the ultrasound could be done the next day. The doctor went over pricing with me, it was expensive but I swallowed the 1600-2000 dollar estimate and told them to do what they needed. They kept her over night and the next morning I got the diagnosis. It wasn't good, but I was appreciative of a few things. They quoted me for a bi-cavity ultrasound but they deemed it as unnecessary and did a single cavity ultrasound saving a few hundred dollars. There was also multiple doctors reviewing the information and coming up with the diagnosis. They also gladly sent over the diagnostic reports without much fuss. The prices seem expensive but everything just adds up. If I had waited another day I probably wouldn't have been able to bring olive home for her final night. Final bill was also under the initial estimate.

We had to take our kitty cat cotton ball here on Friday November 21st cause he was not him self and they were very nice on the phone set up a emergency appointment that night and we got there call to check in again very nice on the phone and as we were waiting poor cotton was not right not breathing had to call again and they came running our and took him in but sad that he had passed away before they could do anything to him. They allowed us to come in and be with him and decided to have him cremated they are the best place in my book. We went there for to other doggies that had passed away. I give them 10 high fives.

They were so kind and considerate to our cat, and communicated to us very thoroughly, listening to our concerns. High quality and professional service.