Pro Fireplace

Had a service call today. Thought we were going to have to replace the unit based on a previous service call from another company. Turned out it was just a bad switch! He was on time , professional, courteous and a pleasure to deal with . We will be back for all our needs!!!

We visited the showdoom and the staff was friendly and informative explaining all the different fireplace inserts available. After that visit we went home and looked at the different models in the catalogue and found one we really liked and called the store for a quote. Wayne came to our house, checked out our situation and explained everything about the installation. He was friendly and very informative. That night we spoke with different people and all agreed that we were getting a good price and product. The next day we made an appointment for the installation. Two weeks later we are home enjoying the warmth and beauty of our new fireplace. The two men installation team, Simon and Taylor was friendly, thorough and quick, as the whole process took less than 4 hours. This is one of the best decisions we've ever made regarding our home and we highly recommend Pro Fireplace.

The Best! Mike, Wayne and all of the crew at Pro Fireplace are exceptional at what they do! Our family just had our 2nd fireplace from the guys installed at our new home and we couldn’t be more pleased! They did install a new fireplace ( 2015) and all of the tile work as well at our previous home. If you are looking for friendly down to earth service along with a great line of quality products , than Mike & Wayne at Pro Fireplace should be your choice!
From a very pleased family in East Aurora NY.

Our gas fireplace with stone surround turned out amazing! Highly recommend.

I recently bought a home that had a gas insert fireplace from Pro Fireplace. I called Mike to find out more about the fireplace and he came out to my home twice to check it over and teach me a few things about the fireplace. No charge! It was so refreshing to find an owner that completely backs up his products and installation! I highly recommend this business.