Towne Ford

Outstanding!!!!!!! I can't believe what I am about to write but it has to be written.

Back story: I took my car to "another big name local dealership" to find out what a certain burning smell was. First I couldn't get an appointment for nearly 2 weeks. And then I got back a 3-page diagnostic report of numerous problems for a total of over $7000 in MOSTLY LABOR FEES for repairs. They said the leak was my transmission. That costed me $2000 to fix a leak. They told me that there were other issues with the car and basically had me thinking that car was about to fall apart if I drove out of there - though I bought it just one year ago!

I felt so sick to my stomach that something wasn't right. So, I didn't let them fix anything else.

Instead I took it to Towne. OH MY GOODNESS!!! They are a God send! Not only did they get me in within 2 days, but they did their own comprehensive diagnostic test- twice...because they found NOTHING wrong with my car. Just one code that needed to be updated regarding the heating blower door. (where the other place tried to tell me that the heater blower door had be replaced). And they didn't charge me for doing the update. I actually insisted they charge me because I was so grateful and they just wouldn't. Talk about integrity!

My total bill was just the diagnostic cost of $160. CAN YOU BELIEVE THAT???????

When you need service....do it at TOWNE. I am now a customer for life!!!!!!!! They were honest, had integrity, double checked, communicated well, fair, just amazing.

The other place was West Herr.

Went for oil change and tire rotation. This equals the works service. In and out in reasonable time and you know you're getting the proper oil, not reclaimed. And they actually change the filer which I've had happen before where they didn't. They fill-up and check everything on the car.

Buying a used car can be pretty intimidating. My experience at Towne Ford was great! The salesman Ben was awesome. When I went to pick up the car, he got in and showed me every option. Trish in finance is also awesome and got me a great finance deal! I can't recommend them enough!