| Address: | 114 Sanford farms shopping Center, Amsterdam, NY 12010, USA |
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| Postal code: | 12010 |
| Phone: | (877) 482-3782 |
| Website: | https://www.spectrum.com/locations/ny/amsterdam/114-sanford-farms-shopping-center |
| Monday: | 10:00 AM – 8:00 PM |
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| Tuesday: | 10:00 AM – 8:00 PM |
| Wednesday: | 10:00 AM – 8:00 PM |
| Thursday: | 10:00 AM – 8:00 PM |
| Friday: | 10:00 AM – 8:00 PM |
| Saturday: | 10:00 AM – 8:00 PM |
| Sunday: | 12:00 – 5:00 PM |
I am having a hard time getting my phone connected to their service after having warranty work done on it. My issue is not resolved yet, but Kristen has done a great job so far and helped me get an old device working while they iron this out. Thank you, Kristen!
No internet at the camp so I had to come here to drop off the old router and modem and get the new stuff. Everybody from the phone support (particularly Stuart) to the in-store customer service made a frustrating situation about as painless as it can be. The entire team communicates well and expedites your call or case. I really appreciate it. This store has good employees and was running efficiently in the 15 minutes I was there. 5 stars from me all the way! Not easy to find legit help these days. Well done!
The home button on my old iPhone broke a few days before payday. Definitely an inconvenience. I went to the store and was met by excellent customer service. Krystal was patient and friendly while she set me up with a new iPhone on a monthly payment plan. The rest of the staff were very friendly. Shout out to the manager that finally got my ID to scan properly! (The new licenses give them a hard time). I will definitely be going to this store for all of my future needs. Thanks again, Krystal.