CBA Maintenance

Jordan came out at 11pm on a Sunday. He was professional, didn’t make you feels bad for the on call time. Straight up professional and leaves you with a peace of mind after having a water leak. Steve was our crew head technician, he was a nice guy that explained everything to us and was a top pro at what he does.

Miss Tammy is an absolute life saver! We had a mold issues and she came and through her expertise took away all the stress and worry I had. The job was done quick and professionally. Will be telling all my friends and family to come this way to work with Tammy and her crew.

We had a pipe break that caused 1-2 inches of water throughout our entire house. ServPro responded immediately to our call and began the clean-up process within just a few hours. Tammy and Mason were fantastic to work with making an overwhelming situation very manageable for us. They ensured that we understood the processes and followed up on any concerns that we had. They even communicated directly with our insurance company providing all necessary photos and information so our claim was handled promptly. We highly recommend ServPro and their great staff.

I scheduled ServPro for duct cleaning of my duplex after Tammy Dorset, Manager, worked with me on the initial estimate. On the day of the scheduled service, Rick and his team members Mari and Brendon showed up and began prepping to start the job. Within a few minutes of looking into my ducts, Rick explained to me that my duct system has dampers inside it. These dampers are about 2.5 feet back and make cleaning the ducts fairly “pointless” using ServPro’s system.
In my mind, most companies would have just done what they could, charged me all the same and left. And maybe I wouldn’t have been the wiser. However, Rick and Tammy gave me the option after explaining why it might not help to proceed. They were totally honest with me even though that meant they weren’t going to make any money. This type of integrity seems rare and deserves 10 🌟.

I elected not to have the duct cleaning job done at this time. The team was really nice about it and their professionalism and honesty is why they get a 5 star 🌟 review from me. Their honesty is also why I will call them in the future if I need one of their services and why I would refer them to my contacts.
Thank you Tammy, Rick, Mari and Brendon!

The aftermath of my loved ones' recovery from COVID was important to me just as making sure the area my kids sleep and spend time gaming had the best in viral pathogen cleaning.

That's why I called SERVPRO of San Marcos sanitize our residence. Sales Manager, Tammy Dorsett's calming voice and professionalism in answering my questions immediately put my mind at ease. I can’t say enough about Crew Chief, Mason McDaniel who arrived in a very timely manner and even briefed my family on the deep cleaning process before he got started.

I highly recommend using the trained professionals at SERVPRO of San Marcos who are dedicated to a higher standard of clean. Especially if you go through an extended quarantine period just as our household had.