Golden Promises Home Care

Under the new management of Michelle Castillo, Golden Promises continues to maintain a hands-on, personal touch to provide caring, responsible help for my 90 year old, visually-impaired mother. Before anyone was chosen to begin home care, Michelle or Peter Serrano, office manager, provided an at-home visit with the potential caregiver, client and me. Questions, expectations, and concerns were discussed before care began (the loving, responsible care provided by the current caregivers: Pam, Regina, Eileen and Jennifer) is a tremendous relief to me knowing that my mom's needs are being addressed (shopping, exercise, grooming, "entertainment," medication, cleaning, etc.) ...Although my dad does not want/need any of this care, he is included if a meal is being heated/prepared or a reminder to take medication after breakfast is given by the caregiver. If someone is not working out, Michelle is quick to set up another interview with a replacement. During this unusually cold, snowy winter, Peter has been on top of all weather related issues and always seems to be available regardless of the time I might call with a question. Any change in schedule, Peter calls me to keep me informed.
It is difficult to keep aging parents in their own home, but with companies like Golden Promises Home Care, it definitely makes the possibility a reality. Thank you for being there!

I've had the pleasure of talking with the owners of Golden Promises and was comforted at how caring and attentive they were. I heard their ad on the radio and felt, for what I needed, that they were the right way to go.