New York LaGuardia Airport Marriott

I was in one of the planes that were circling the airport. Weather issues. Staff was very polite. They helped all they could. I'm disabled and they made sure all of disabled were taken to the Marriott. Alot was happening and they did wonderful.

The only reason I am not giving this a 5 is because the attendant in the Lounge was VERY RUDE and in my opinion, the only role for a hotel is service and it should always be stellar. Sadly it was not. I used the internal app to tell them through chat what my experience was and nothing happened so I can’t say the chat app is a plus. What I did like are he renovated rooms! Tile floors throughout with a mini foyer great bathroom and bed. I would stay here again but they need to work on their employees attitudes.

We must say that this is the best airport hotel that we have ever stayed at. To start with, it is absolutely beautifully decorated, elegant looking, upscale hotel, modern and clean. The staff is kind and helpful, from the front-desk team to the housekeeping service. Their restaurant menu offers many tasty dishes, the salmon is top! We recommend this hotel highly! Another plus...their gym is open 24 hours!