16 Handles

On 1/23/23 at approximately 530 my family went into the store located in East greenbush and Adam the employee working was absolutely amazing to everyone in my party but especially my daughter who was celebrating her 3rd birthday ..he went above all of our expectations and put a candle in some fro yo and gave her a personalized balloon and helped sing happy birthday (which she absolutely loved). Personally I do not see this often in customer service and I just thought everyone should know that he was exceptional and deserves a raise for the effort he provides at work. We really appreciate his kindness and wish more people were like him. Thank you again from a very grateful customer.

Never have we had a bad experience. We always feel welcome and an amazing clean atmosphere. Staff is always friendly and welcoming.

My wife, my son and I went into the East Greenbush 16 Handles for an after dinner treat. The crew on that night were great !! Chatting with us and making us feel welcome and comfortable. And of course the froyo was delicious as always
We love going there !!!

The only place near Albany, NY that I have found that has met and exceeded my expectations as a frozen yogurt junkie from Texas. They have 16 varieties of flavors and plenty of toppings, including whipped cream (mind-blowing). Would definitely recommend 👌

AMAZING!!! Self-serve frozen yogurt, multiple flavors and so many topping options. Very clean. Staff was super friendly, happy, and on top of everything! They were pleasant to speak with, quick to respond to my 'oh no, there's no more vanilla!' :) and quickly refilled it. A lot of people came in at the same time so they were busy, but efficient. The kids (and maybe some adults like me) love the photo booth! Which I somehow couldn't figure out, so the very nice young man assisted me. We had too much fun for it to be just a frozen yogurt joint. Even took some to go! Smiling and happy employees = smiling and happy customers! Great job! I highly recommend this location.