Suburban Services Group

We purchased our Generac Guardian 20kW Home Backup Natural Gas Generator and Whole House Auto Transfer Switch from Suburban Services Group on 02/09/2009. The system was installed by Suburban Services Group and they have provided annual preventative maintenance for 15 years. Suburban Services Group worked with us to understand our needs; estimate the required generator capacity; and provide an installation solution addressing different locations of natural gas, electric service, service panel and generator locations. The entire sales, service and technical staffs are professional, pleasant and keep you well informed. The system has never had any failures.

We had to have our boiler replaced.
Suburban Services Group gave us several options. Once the decision was made, install took one day. The techs were knowledgeable and courteous. All in all, a positive experience.

Great service! Over the last few years, we've had Suburban Services install mini splits for a/c and backup heating, a Generac whole house generator, and a combi boiler. They are a wonderful company to work with. Prompt, professional, easy to schedule appointments, and great follow up service.

Suburban Energy helped us many times this summer. We needed a new air conditioner and we had them put in a Bosh Heat pump, that we are very happy with. They also upgraded our electrical service to 200a with a new panel. Then we needed to replace our hot water heater and they were here the day after we called to replace it. We were very pleased by their entire staff, both in person and on the phone.

Ronald and Mary Ann Smith, Scotia, NY

Suburban Services were at our home right when they said they would arrive. The technicians were extremely neat, knowledgeable and helpful with any questions I had. The installation was very good and the heat pump / AC system is great.
The salesperson that came to review what we had and what we wanted was very honest and told us our existing A/C copper lines and electrical was fine and did not need replacement as some other firms did which we greatly appreciated.
Overall Suburban did a great job at a fair price.