Category: | Hardware store, Store, |
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Address: | 1111 Altamont Ave, Schenectady, NY 12303, USA |
Postal code: | 12303 |
Phone: | (518) 374-3116 |
Website: | http://www.dagblock.com/ |
Monday: | 7:00 AM – 4:00 PM |
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Tuesday: | 7:00 AM – 4:00 PM |
Wednesday: | 7:00 AM – 4:00 PM |
Thursday: | 7:00 AM – 4:00 PM |
Friday: | 7:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
In Spring of 2020 during the lockdown, Ken helped me out a lot via e-mail with a retaining wall project. I was doing it myself and Ken helped to tell me what I need for the project. Service was great, delivery was prompt, and the blocks still look fantastic one year later. Thank you Ken!!
Overall a good experience. I'm a builder with a high level of expectations in quality, especially in this case as it was going inside a home. After ordering breeze block from another supplier and being disappointed with the rough quality of it I found Dag Block and Ken sent photos of their block up close to see the quality before ordering (I'm located in Michigan). Ken also offered and additional service to grind down the faces of the block after hearing about the quality I was looking for. He sent photos of that option as well and I decided on going with it. I would recommend ordering 10-20% more than needed as some edges were still chipped beyond useful. We polished the exposed ends to match the faces without too much trouble. Here are some photos of the results:
Working with Kenny (#3) was excellent. Having researched and visited three other block manufacturers in the Capital District, hands down Dagostino was superior in service & price. One of the competitors only got back to me five days after my initial visit because he heard to the grapevine I had already placed my order, while another manufacture screwed up my order twice even though I’ve visited at least twice and called multiple times. Building a 1000 square-foot patio should spark the interest of the company however it was Kenny that took charge and worked diligently in a short time to get my product ordered and delivered to my house. It was a good team effort on my part, as a proactive homeowner, as well as Kenny, with concerned interest in my project!
Working with Dagostino Block was one of the few experiences that helped reduce our stress during our home building process. We had an exhaustive search trying to find Breeze Block (Screen Block) to use when building our home in North Carolina, calling countless companies all over Florida, Georgia, and the Southeast resulting in extreme pricing, refusal to ship out of state, and just generally rude conversations. Dagostino Block was completely different. The second I mentioned breeze block, Ken was ready to help us find exactly what we were looking for. In terms of breeze block, Dagaotino had an excellent selection of shapes and sizes and not only had my wife’s number one choice but also had a few ones we hadn’t seen before that made us think a little. I know not everyone will be shopping for Breeze Block, though and I can say that the customer service, ease of contact, and pricing also blew us away. Ken helped walk me through exactly what I should order and was able to set up delivery from New York to North Carolina at a very reasonable rate. While our block was being made, I was sent text updates regularly so I knew exactly when it would arrive allowing me to schedule install with confidence. During the shipping process we had issues with the freight company and Ken worked the phones for an entire afternoon and following morning making sure the block would arrive in time for us - going above and beyond to help us. Overall the service I received was excellent and I would recommend for anyone looking for Breeze Block to contact Dagostino Block ASAP. I have called nearly every company recommended by different websites and Dagostino far and away beat the other companies on selection, price, and ease of purchase, and I have personally recommended them to each and every person who walks by and comments on how beautiful the block is.