Nature's Way Pest Control - Upstate NY

Nature's way has been my pest control company for a few years now. I have never had a call back. This is a professional company that is responsive and tactful.

My technician is respectful, takes off his shoes inside and never leaves a stone unturned.

Lastly, I will recommending them when it is time for me to move.

Entire team from Nature's Way Pest Control has been extremely professional and knowledgeable for the 2+ years that I have been a customer. The team in the office is always friendly, responsive and easy to work with for scheduling & payment. Team in the field, originally Brooke and now Brandon, are exceptional. Brandon consistently provides proactive recommendations/solutions/strategies while answering every question based on his valuable experience and knowledge. It's been a pleasure to work with Nature's Way Pest Control and would highly recommend them for anyone needing their services.

The guy arrived in less than 30 minutes from our call. He was very thorough in his inspection of all spaces in our house and around the house. The warranty of their work is amazing. He came to take care of a wasp problem but informed us about all sorts of pests we could experience without pushing their services on us. When he left we felt comfortable and confident that our problems are being taken care of.

Pros: making my initial appointment and moving it when it became necessary went smoothly. When the technician arrived, he was respectful of my home and what we needed done. He also took the time to explain how far apart appointments would need to be and the process he was using.

Con: communication from the office could improve. I originally had an 8am-12pm window; at 11:30 I called to ask for an ETA and was told my appointment was moved to an afternoon window and no one had called me, which was frustrating because I had already been waiting all morning.

Been using Nature’s Way for several years now. Great service from Garrett! Started out with seasonal exterior services in the summer, then moved to year-round interior and exterior to help with the spring ant situation that was always an issue. Happy to say that ant activity has been virtually non-existent for 2 years straight! Highly recommend!