Category: | Store, |
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Address: | 978 Broadway, Thornwood, NY 10594, USA |
Postal code: | 10594 |
Phone: | (914) 485-1600 |
Website: | https://www.att.com/stores/new-york/thornwood/210615 |
Monday: | 10:00 AM – 7:00 PM |
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Tuesday: | 10:00 AM – 7:00 PM |
Wednesday: | 10:00 AM – 7:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 10:00 AM – 7:00 PM |
Sunday: | 11:00 AM – 4:00 PM |
I wanted to add a line and the AT&T Rep by the name Mohammad did a phenomenal job. I told him what my issue was and he did a great job by being patient with me and resolved my issue. Will keep coming back here to Mohammad located at Thornwood.
The manager, Tatyana is exceptional. She knows all the details about iPhone, Samsung and phone service. It's rare to find someone completely on top of the technology and would is so helpful. Best experience ever!
I went today to upgrade my phone and only one person was working. Although several people were waiting to be helped, Tatyana managed to get everyone what they needed smoothly and efficiently. Her customer service was amazing. What I thought would take several hours due to her being the only employee only took about 30 minutes. She was kind, courteous and incredibly knowledgable. Unparallelled service.
Tatyana is AMAZING. Her customer service skills is not from this world. She went above and beyond to help me at the store. Very professional, understanding, knows what she's doing. She knows who to call for questions to which she does not have an answer to. Phenomenal human being!!!
Tatyana is amazing to work with. She is courteous, professional, diligent and extremely knowledgeable. Her level of expertise is second to none!
I would highly recommend this AT&T location. She has made a customer for life.