Category: | Store, |
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Address: | 1710 US Hwy 70 SE, Hickory, NC 28602, USA |
Postal code: | 28602 |
Phone: | (800) 235-5007 |
Website: | http://www.carolinawest.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 6:00 PM |
Sunday: | Closed |
Always find great assistance and problem resolution with CWW/Bark
The PLACE is fine. The employees were very considerate and professional when we went in to cancel our plan. The SERVICE itself however was horrible!
We were paying over $74 a month and the internet was down almost as often as it worked. And we live literally ONE mile from their tower. We couldn't watch a streaming program and be on a computer at the same time. Had to turn off wifi when we got home just to use our phones. Sometimes it would take almost 90 minutes to watch a 43 minute show! We had to call them several times a month because of unexplained outages. On the phone they kept telling us our password was wrong so they couldn't help us. It was a very aggravating experience having this internet provider! And all our neighbors have the same issues. I definitely do NOT recommend them as an internet provider.
Daniel Powell and the staff care! They not only listen but try to fit their customers with the best plan and the correct products for their individual needs. Daniel tries to take the time to answer all the questions his customers have and makes them feel comfortable!