Bath & Body Works

My daughter and I went to get some Christmas gifts. So many deals and lots of variety. They didn't have my favorite Pure Wonder in the body spray. I got everything else I needed. Plus my coupons saved me over $100. Briana helped me out so much and was so friendly. This is a great store.

My first impression: What an attractive store… These product displays are designed with quite an artistic eye - they’re so aesthetically pleasing. That, plus the factthe store is so well stocked, you might assume they just had their grand opening. But nope! I asked!
It turns out it’s just incredibly. well-maintained. The staff responsible clearly cares about the quality of their work and customer experiences.

Not only was the store well-maintained… customer service was excellent as well!

I had a plethora of questions. I’m not at all a difficult customer, but I am question/comment prone - so they covered a number of topics and were quite the opposite of straightforward. All of which were answered/resolved with the perfect blend of knowledge, poise, and patience(all tied together with the crucial final ingredient: empathy.)

And when I asked the professional fragrance flavor purveyor on the floor of the store if she had any new and interesting(non-floral) favorites (non-floral). Her eyes immediately lit up And we made a beeline.I so concurred with her first suggestion that I asked for one more! I left with 2 new 5 star worthy springy blends. (If I didn’t know better, I’d say I’m experiencing ‘phantom dirty hands I look forward to washing them eminently.

PS thanks you two! I will be a repeat customer. Cheers! 🙂

Great store! They have a hand sanitizer station inside the door, and are using bags instead of plastic carts/carriers. The young lady who assisted me was fantastic. I'm handicapped, and she carried my bag and helped me get everything I needed. Best customer service! 💜