Gallagher Bassett Services

I have nothing but good things to say about Nova Chapel Hill! The units are spacious, the grounds are well maintained and the staff is absolutely AMAZING! Matt goes above and beyond when working with his tenants. He is patient, understanding, helpful and ensures you have the best experience. If you are looking for a wonderful place to live, look no further, this is where you want to be!

What an amazing property. Very clean, lots of amenities and definitely seems perfect for me. The leasing staff were awesome! Very helpful, very professional and pretty much sold me on everything. Definitely one of my top choices at the moment.

I was very impressed with the quality of the apartments. My son will definitely enjoy living at Nova. Couldn't have asked for a better staff to answer my questions. One of the best apartment complexes that we toured in the area!

I had placed an maintenance order request for several things that were placed on hold for over 6 months due to staffing issues. Now under new management within a week my requests were not only taken care but Gaston, the maintenance tech, who was professional and friendly the entire time went above and beyond (in my book) and replaced my kitchen faucets after I explained to him that it could wait a little longer since I have my dishwasher back. This is customer service at its best! Thank you so much that made my day!

I been here 2 years and didn't hesitate to renew my lease. Matt is the best, he is friendly, professional and gets things done. Every time I put in a work order he and the maintenance team are on top of it. Matt even takes the time to call or email me with a status and that I like. The property is quiet and neighbors are nice. I have to say the negative response about the maintenance team and response time was due to staff shortage but they did their best to get the work done. Now they are staffed better and the management office and them make a great team. I have no complaints about any of them, keep up the good work.