Address: | 4924 Eastwin Dr, Winston-Salem, NC 27104, USA |
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Postal code: | 27104 |
Phone: | (336) 999-8350 |
Monday: | 9:00 AM – 7:00 PM |
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Tuesday: | 9:00 AM – 7:00 PM |
Wednesday: | 9:00 AM – 7:00 PM |
Thursday: | 9:00 AM – 7:00 PM |
Friday: | 9:00 AM – 7:00 PM |
Saturday: | 9:00 AM – 7:00 PM |
Sunday: | Closed |
Amazing family business. I could only give them 5 stars, wish I could have given them 100. Knowledgeable, professional, kind, and just WONDERDUL. They explained everything to me on what needed to be done, the way I could understand it. They are busy, but I will not go anywhere else but them. They are worth the wait.
Called Top to Bottom Chimney this morning and Andy (the owner) came out this afternoon. Now, the only reason this happened is because I got lucky - he happened to have an opening and his last job was near my home and so he squeezed me in. But still, a very good thing considering it is a week before thanksgiving and fireplace guys are busy now. Very appreciative that they worked me in!
We bought this home recently and needed to have 2 fireplaces inspected and potentially cleaned. One fireplace has gas logs installed, and we wanted to convert back to a wood burner (with a gas log lighter beneath) if possible. As it turns out, the chimney on that one would need a bunch of work to return to use as a wood-burner - (so I am guessing that is why the previous owners went with gas logs). He gave me an estimate for repairs while standing in my living room and there was NO PRESSURE at all to do the work. Yes, it was more than we want to spend, but honestly - it seemed like a very reasonable price considering the scope of the work. Again, it works fine as a gas fireplace and so we just couldn't justify the cost simply because we prefer wood burners.
He inspected the other fireplace and reported that is was clean and ready to go.
The best part, he charged me less than originally estimated over the phone!
In short, the entire experience could not have been better. Andy and Cody were professional, friendly and prompt. The price was very reasonable and it is good to know that the fireplaces are safe to use.
I will definitely use them again in the future if the need arises and would not hesitate to recommend them to anyone.
Andy was great. Professional, courteous and communicative. Will do business again.
Top to Bottom Chimney Services. Top to Bottom Chimney Services is located at 4924 Eastwin Dr in Winston Salem, North Carolina 27104. Top to Bottom Chimney Services can be contacted via phone at 336-999-8350 for pricing, hours and directions.
Top to Bottom Chimney Services is located in Winston-Salem, North Carolina, and was founded in 2006. At this location, Top to Bottom Chimney Services employs approximately 2 people. This business is working in the following industry: Household appliances and goods. Annual sales for Top to Bottom Chimney Services are around USD 81,785.
4924 Eastwin Dr. Winston Salem, NC 27104-4406. Visit Website. Email this Business. (336) 999-8350.
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