Verizon Authorized Retailer - Russell Cellular

Russell treated me professionally and graciously, even when I came 30 minutes before they closed, on a Friday night - and then they helped me find a new phone and transferred my old number and files to it - an hour past their closing time. I hope Verizon truly appreciates these young men and the hard work they do for it.

Audrey is the best. My old phone had gone wild and crazy with a mind of it’s own and Audrey was able retrieve and save all my information and photos even though it hadn’t been backed up for a year. She was extremely helpful with new phone purchase searching for discounts and saving that I was qualified for. I’m very grateful for her assistance.

The representatives at this store are always very attentive to my needs and wants.

Brandon did an exceptional job in helping me today with a much-needed cover for my new phone thank you Brandon.

This business is very helpful and the staff is friendly and courteous. Audrey made our purchase a pleasure and I highly recommend them for any of your cell phone needs. We will definitely do all of our Verizon business with them in the future.

The customer service in this Verizon store is awesome!! Audrey and her staff greet you with a smile and she always goes above and beyond to look at different options for the customer to help meet their needs. I will always continue to do business with this location and I tell others to go there and Audrey will take good care of you. Enough cannot be said about my experiences every time I have been there...just truly great customer service.