Relax Dental of the Triad

Edit: They reached out and apologized for the miscommunication. They were very professional and stated they would work to prevent this issue in the future.

Original Post:
No issues with the dental services provided. However, they assured me they were in network and that insurance would cover the treatment at 100% (even stated they confirmed with the insurance company). I went through with treatment based on this information. I ended up stuck with a bill because they are actually contracted to use the in-network fee schedule, but treatment is covered under out of network benefits.

I would recommend this dentist office to anyone I know!! They made me feel so relaxed, listened to all of my concerns and worked with me and my needs.The staff is extremely friendly and attentive and went above and beyond to make me feel comfortable. The dentist to her time to explain all of my options without all of the confusion. If you have any dentist anxiety, this is the place to go. They will not shame you or judge you. I see why it is called Relax dental. :)

The entire staff here are friendly, caring and capable. They do their best to ensure my comfort since I suffer anxiety during anything dental related. Dr. Lin is very gentle and is vigilant in assuring my comfort is her top priority. I truly appreciate that

As someone who has always been super afraid of the dentist and cringed at the thought of going... I can say I absolutely love this place. Everyone is so nice. It’s a warm, inviting environment. I have never felt judged or looked down on. Dr. Lin is amazing and her dental assistant Erica is so friendly! 100 % recommend this place as your new dental office! Thanks guys!