Good Old-Fashioned Auto Repair

• david knight
  
  
  (May 10, 2019, 1:54 pm)

  The last things you want to happen to you is that when you get in your car is that it won't start. To make matters worse I had just loaded the trunk with newly purchased groceries. And even worse this happened on a Sunday afternoon to where I would have to abandon my car in a shopping center parking lot. To complicate matters more, I had recently moved to Cornelius from Maryland and had no idea who to trust with my 2013 BMW.
  
  After making a several calls, I was referred to Joe Carbon’s Good Old-Fashioned Auto Repair (GOFAR), a family run business that Justin, a work associate had been using for over 10 years. I’m so thankful for his recommendation. From that point going forward Joe, his wife Terri and his team did everything for me including towing, diagnostics, research and much more including meeting me at my doctor’s office the next morning to retrieve my keys.
  
  Joe assured me that I was in good hands and that his technician was very experienced with foreign modeled cars. Joe kept me informed while the analytics were being performed and prepped me for possible bad news.
  
  As it turned out the codes given though the diagnostics confirmed my suspicions that this was serious. In fact, it was very serious. Something you would want to hear. The timing chain had broken which meant that the entire engine was shot.
  
  This is where my guardian angel steps in to help. Talk about taking lemons and making lemonade. Joe’s mechanic made several calls and did some further research and found that BMW North America had issued a TSB (Technical Service Bulletin) on my particular make and model that the timing belt had been a known issue and an extended warranty had been issued. In my case it meant that BMW would cover the cost for repairs.
  
  In conclusion, BMW replaced the entire engine at absolutely no cost to me and reimbursed me for my out of pocket expenses for towing. Because of the extra effort that the GOFAR team made, which in my opinion went far above what would be otherwise expected I would have had to sell my car for scrap and parts. For this I am eternally grateful and happily submit this testimonial. Furthermore, if and when I need maintenance there is only one person I will call or consider and I expect you will have the same results.

• Melissa Montefusco
  
  
  (September 1, 2015, 11:01 am)

  We love GOFAR! They are so courteous and honest. I know that they are repairing only what needs to be done, and I appreciate a place that really does possess integrity. 5 star auto place!

• Michael Montefusco
  
  
  (February 20, 2015, 2:42 pm)

  My car runs great and I knew it was in the hands of people I could trust!

• Kare Romanski
  
  
  (January 26, 2014, 12:43 pm)

  Exceptional service is always the rule with Good Old Fashion Auto Repair and the reason we won't go anywhere else!
  

• Jeff Demeo
  
  
  (January 15, 2014, 10:59 am)

  We had a scary loud sound coming from the back of our Toyota 4 Runner. I called Joe Carbon to see what he can do. He picked up my car and assured me he will communicate my problem as they search to identify it. He did just that and informed me of where they were with the process and what's needed to fix, etc...
  
  I think they did a great job at a fair price. The important thing is knowing it's in good hands and Joe is always a phone call away if I have any concerns.
  
  -Jeff DeMeo

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