Cook Out

Had a wonderful incredible customer service experience at this Cookout. We came late on New Year’s day, and the lady taking our orders was very kind. The person making our quesadillas was not playing around, because they were the best we’ve ever had.

We dined inside the restaurant on this visit. The food was great, the staff super friendly and the prices were great. We felt really sorry for the girl working the counter who took our order as a homeless looking guy (looked like he hadn't bathed in a month, carried several clothing items and a backpack, acted very intoxicated) harassed her relentlessly. Had hoped the male staff would have intervened to help her. One guy finally did for a few minutes but the guy started harassing her AGAIN while she was on the dining floor wiping down the tables. To her credit, she handled it flawlessly. She's definitely an asset to the restaurant.

Very good food for the price. Sometimes can be in line for 30-45 mins with long lines, Chickfila does a better job with lines. And when there are long lines they usually forget part of the order so always check your food before leaving. Other than that, no problem.