Publix Super Market at Shops at Southline

This location is following the CDC guidelines. The store is always clean and neat. Employees are attentive.

Publix is pretty resourceful. The staff help customers find things easy. Check out rush is accommodated with quick response.

I messed up BIG time. I placed a catering order thinking that I had made the pick-up for today (2/4) but I actually made the pick-up time for the following day.

I was running late so I called to let them know I would be there soon and I immediately got a call back and the woman on the phone politely let me know that I had placed the order for tomorrow pick-up. I was so mad at myself and asked if there was anyway they could make the order for me. She asked to put me on a brief hold and I fully expected them to be too busy and I would have totally understood. BUT she came back and told me to give them an hour and they could do it.

I can not thank Daria and the rest of the deli team enough for correcting MY mistake. It would have been so much easier for them to say no. Give this team a raise, seriously. They made me a customer for life.

Jon in the deli made me fresh fried chicken when they had run out. It was so delicious. It took about 25 minutes but it was absolutely worth the wait. He truly went above and beyond and he just makes killer chicken! Thank you, Jon. Also this Publix is in a great area. It’s filled with so many goodies. Charlotte overall has some of the best Publix locations on the east coast.

Absolutely love this store. Nice and bright isles, clean and organized shelves. Items are easy to find. Staff is friendly and will assist in locating items. Wonderful fresh fish and butchers market. Bakery is to die for. Fresh breads and wonderful baked pastries, cakes. The deli has a variety of choices to choose from. The cheese, beer and wine selection oh my so many choices. Plus fresh made Sushi. The general isles and pharmacy are well stocked. This is my favorite go to store.