Address: 491 N Wendover Rd, Charlotte, NC 28211, USA
“It's always good when I'm over there and they're always nice treating me very well even though they had a break-in that day it was still you know they're still friendly and everything was good”
Address: 449 N Wendover Rd A, Charlotte, NC 28211, USA
“Once taken back, very professional treatment focused on me as patient by everyone who I had interface with. However, I was in the waiting room for over an hour past my appointment time. Just like the doctor and team that took care of me, I am a professional and my time is extremely valuable. I understand getting behind, but no one ever offered an explanation or an apology for why three doctors were so far behind. Good customer/client/patient service would dictate over communication might not have been a bad idea. Having been a patient of numerous Novant physicians and services, this is my first experience of this nature. I struggled in deciding what rating I should give, but decided the rating should reflect my appreciation for the results of the surgical procedure. But I would encourage you to investigate how these incidents could be eliminated or at least handled better.”
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