(March 30, 2023, 7:32 pm)
Just had the best pharmacy experience here I’ve ever had. Typically it’s not terrible but it’s definitely not great. Rarely get a greeting or smile. Which is fine, the world right now sucks I struggle to be positive and give my customers a good experience and I’m not a pharmacist. Today I pulled into the drive through. There was no one in front of me. I press the button. Expect to wait 5 or so mins before someone says “what’s the name”. I was pleasantly surprised someone came over actually greeted me, got my name and told me they were checking an inside person out and then would grab my order. Being acknowledged, knowing they see you and an update seems simple but in my years of coming here it’s. Not. She was polite, actually friendly and fantastic. In no way would I say anyone else I’ve encountered is rude or horrible. But her friendliness was a very nice surprise. I asked her name. Forgive me if I’m spelling it wrong. Amara. She deserves acknowledgement for great customer service
