| Address: | 5055, 645 Stallings Rd, Matthews, NC 28104, USA |
|---|---|
| Postal code: | 28104 |
| Phone: | (704) 821-6459 |
| Monday: | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 6:00 PM |
| Wednesday: | 8:00 AM – 5:30 PM |
| Thursday: | 8:00 AM – 6:00 PM |
| Friday: | 8:00 AM – 5:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
The other week my car got stuck in the mud when I was on my way to a nearby destination. Luckily, Matthews Imports was close by and when they heard my story, the owner and another guy quickly came to my aid. They also ensured my wheels were washed afterward and didn't charge me for any of it!
Gary knows his business. We've been taking cars in for repairs as needed for about 10 years now and he's always been fair and goes the extra mile to figure out problems and come up with the least expensive solution. The prices here are reasonable, and the shop always stands behind their work, far better than any other car repair place. Even when they don't have to.
I normally don't write reviews but see where others complain about things such as brake pads and tire wear, so I figured this would help balance things out. Brake pads are not made by the mechanic and how long they wear depends on the pad itself and driver's habits, not the installer. And some cars don't hold alignment very well while others can be thrown off in a second by hitting a pothole. I just had to have a Bosch battery replaced that was less than a year old, bought from another store. However, this was a problem with the battery, not the guy that put it in. People need to be realistic about their expectations and don't blame the labor guy when it's a problem with the product or a wear and tear issue.
Give Matthews Imports a try and I think you'll agree that its just nice to have a mechanic that doesn't report to corporate, where you can talk to the guy that does the work, and where they really consider your pocketbook.
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Update: It's been a couple of years now since my last comments on this company. We still take our cars here and did so last week as a matter of fact. My wife had been in a rear end collision and the insurance company totalled the car. Nevertheless, we decided to keep it and repair it because she likes it and the damage was more about percent value of the car rather than serious damage. Gary worked with us and repaired it rather than just replacing all the parts, and did so for a LOT less than the insurance company estimate was. Except for a little chipped paint on the bumper that I didn't want to bother with, the car actually looks better than it did before the accident and everything works just as well. Anyone can replace part for part. But it's nice to know people who can fix it, not just bolt on new pieces.
I actually work for Gary, so I can tell you he is a great guy who knows what he's talking about and has the integrity to fix things the right way, even if it means more work for him. I've learned a lot from him.
I have never had such a great experience at an auto shop. Gary really knows his stuff, and took a good deal of time with me. I was pleasantly surprised, and will definitely be coming back.
Gary was upfront and honest with me about what needed to happen to my MINI when it reached 100k miles. His pricing was the best around and he took the time to explain to me what was going on. Matthews Imports took great care of my car and I could not be happier with the work. Gary is great and I will take all of my future vehicles to him.
I would not hesitate to recommend him to anyone. He also does domestic vehicles!
(704) 821-6459 This review is long overdue, my apologies to Gary & staff. They first worked on my 96 Infiniti I30 about 5-years ago and I have done business with them on a few other occasions when needed.
About Matthews Imports Inc is located at the address 645 Stallings Rd in Matthews, North Carolina 28104. They can be contacted via phone at (704) 821-6459 for pricing, hours and directions.
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Matthews Imports 645 Stallings Rd, Matthews North Carolina 28104 (NC) (704) 821-6459
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