Category: | Plumber, |
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Address: | 3460 Apex Peakway, Apex, NC 27502, USA |
Postal code: | 27502 |
Phone: | (919) 270-6869 |
Website: | http://www.sweetwaterplumbingllc.com/ |
Monday: | 7:00 AM – 3:00 PM |
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Tuesday: | 7:00 AM – 3:00 PM |
Wednesday: | 7:00 AM – 3:00 PM |
Thursday: | 7:00 AM – 3:00 PM |
Friday: | 7:00 AM – 3:00 PM |
Saturday: | Closed |
Sunday: | Closed |
The technician was amazingly professional, prompt and friendly. I live in Virginia and he worked on my rental home in California. He kept communicating with me the entire time, so I was aware of everything happening. Amazing service. I will use them again.
We had a great experience with Sweetwater Plumbing. Mario diagnosed the problem and replaced our main gate valve, pressure reducer valve and fixed a leaking tub faucet. I will not hesitate to call Sweetwater Plumbing again in the future or recommend them to friends.
I had a very nice new water heater installed within 3.5 hours of calling about my leaking 17-year-old one. I called because of the reviews, but I will call again thanks to this experience.
I had Sweetwater install a new water heater in my house. Everyone I spoke to on the phone and the installer were very friendly and helped answer all my questions about the new heater/install.
They quoted the exact amount that the install would be, and worked with me to verify the heater I wanted would work.
Very great group of people and I would not hesitate to use them in the future for any future projects.
Sweetwater Plumbing is THE BEST!! I own a new home (still under warranty), and Sweetwater has been super responsive on all three occasions I had to place a call. Most recently, however, it was on Christmas Eve at 1:00 in the afternoon. I had a sewer backup problem. They did not know that this would not end up being a warranty issue, and they sent Mario and Jorge (George) to my house on Christmas Eve! They were there within an hour of my call. The problem ended up being that a contractor for AT&T who recently buried Fiber in my yard broke through my sewer pipe in two different areas of the yard, causing a backup. They fixed the first problem (dug and discovered and replaced the pipe), but they didn't stop there! They tested the drainage and ran a camera to discover a second area where the same contractor broke through the pipe about 40' from the other break. They repaired that as well, and saved my Christmas! I am so appreciative of how thorough they were, as I am placing a claim to have the repair cost covered by the contractor who caused the damage. The second break may have gone undetected until it was too late to be included in the claim had they not been so thorough. Mario assured me, immediately, that they would not leave until all was well. He had a great sense of humor, talked me out of the panic I was feeling, and I so appreciate him and Sweetwater as a Company. I can't speak highly enough about the consistently excellent service I have received from this Company!! Do yourself a favor - call them if you ever need a great plumbing company!