Bicycle Chain - Cary/Apex

I had a smooth experience, they were able to fix my bike without issues. Ill be back

I have been a customer of the Apex Bicycle Chain for over 12 years. I am a repeat customer because of the talented mechanics, genuine enthusiasm and caring the owner and staff provide. Today they went above and beyond this after receiving a panic call from me to replace an unrepairable, mangled derailleur, as I had 1 day left of vacation for my passion- biking NC. Before close of business I received an unexpected surprise call that the team had rallied, my bike was repaired and ready to be picked up. Exceptional people, exceptional service with a smile. There are still good people in this world.

Very knowledgeable and friendly staff. I was given great service as they helped me find parts and identified options. I will be back for sure.

Awesome service from this group. I had a unique issue with a early 90’s BMX I restored and they helped me out without even setting a service appointment. Though I wish they had a larger BMX supply of parts, these guys are top notch and helped me out in a pinch without giving me any grief. Did it with a smile in fact! Great guys!!

I have been going to this store for the last few months and it’s been an absolute pleasure to work with the service department. All the employees are super friendly and knowledgeable. My bike repairs/services are done by Chris and he is phenomenal. Being new to mountain biking, he always explains things to me in plain English. He is very responsible, reliable and responsive. I would highly recommend the store and particularly Chris for you biking needs!