Carolinas Telco Federal Credit Union

Dondra and her team are the best. Always friendly and go out of their way to help customers. There is no better place to do your banking, mortgage, auto loans, etc

I just completed the process of getting a car loan at this branch. It was the easiest and smoothest experience I have ever had with a bank. The tellers are polite and even the branch manager is kind and welcoming. They make sure to share all the options available with you including warranties if available and gap insurance. Dondra even put in loads of leg work to lay out different loan structures for my specific loan so I could pick the one that best fit my needs. I couldn't be happier with my new car and it's all thanks to them!

I have been a member of the Raleigh branch of Carolina Telco and worked with its Branch Manager, Ms. Dondra Hiles since January, 2018. Dondra and her staff have always treated me with the utmost respect and courtesy. Dondra, in particular, has been a SUPER banker and pulled out all the stops to resolve all my banking needs from providing me with a vehicle loan to begin a new employment contract, which led to full time employment, to providing a credit card with a generous limit. Banking has never felt so good. Dondra Hiles is Simply The Best!!!

We have been using this bank for 9 years now. We operate a small business through this bank as well as my personal account so I have to visit and or talk to the bank very often. The customer service has been excellent every time! It is a bank where everybody knows who you are and they make you feel like family.
I can not say enough good things about all the people that work there.

Hands down this is the best bank I’ve ever dealt with. If you have the opportunity to be a member I cannot stress enough how amazing this credit union is.

Customer service is simply perfection. Most of my interactions with Carolinas Telco has been with Kristin and she has consistently been genuinely helpful, quick to respond, and knowledgeable. I’ve also had to call on a couple of occasions and each time my issue has been handled quickly and pleasantly.

All the products we have with Carolinas Telco are great. It’s wonderful having all of our major financial products accessible through the mobile app. Making payments and tracking balances is super easy and can be transferred directly from your checking account.

If you are tired of feeling like just another account this is definitely the bank for you.