Address: 3700 Banks Rd, Raleigh, NC 27603, USA
“Awesome customer service and support! Highly Highly Recommend!!!”
Address: 830 S Boulder Hwy, Henderson, NV 89015, USA
“OMG...I had the BEST experience with this location. The manager, Bryan Haupt was absolutely amazing. I had called the customer service line twice and had been on the phone off and on all day between my payroll and the bank because my direct deposit check had not gone into my account. The US Bank telephone customer service could not answer my questions or figure out why the money went to a closed account and the supervisor on the line was rude and demeaning, accusing my payroll of sending the money to the wrong account which was incorrect. As soon as I walked into the branch and explained my situation to Mr. Haupt, he knew immediately what the problem was and resolved it. He made my payroll deposit available to me on the spot (even though it would not be normally deposited until the following Tuesday--4 days later!) He said he didn't want me to miss out buying my son dinner for his birthday as I had explained that was why I was so upset about the money not being there. He printed me checks to take to take to my job to correct the deposit issues. He acknowledged that it was not my payroll that made the mistake (as I was told repeatedly by the customer service telephone rep and his supervisor), and was apologetic about me being given incorrect information by the bank when the deposit was rerouted from a closed account 2 years prior. I was at the point of changing banks when I got off the phone with US Bank that day, but that all changed when I visited the branch Manager at 830 S. Boulder Highway. Mr. Haupt should be applauded for his wonderful customer service handling, his knowledge of the banks operations and policies, and his amazing ability to make the customer feel like they really are the most important thing that has happened to the bank! My horrible day from hell ended up on a great note with me buying my son dinner that night and all my banking woes resolved thanks 100% to Bryan Haupt's handling of the situation. I have never had anything but superb service when visiting this branch. The bankers are all courteous and friendly. This was, overall, my #1 experience with US Bank. Thank you!!!”
Address: 147 Colfax Ave, Staten Island, NY 10306, USA
Address: 2500 Burlington Mills Rd, Wake Forest, NC 27587, USA
Address: 999 High House Rd, Cary, NC 27513, USA
“I had a very unique loan situation that made the transaction a long process, Rhea Gonsolves had excellent communication, support and got me through this! I great appreciate he drive to be the best!”
Address: 3405 Poole Rd, Raleigh, NC 27610, USA
“Cheap beer and lottery tickets keep this place alive. Grab some Steel Reserve and a fist full of scratchers!”
Address: 3400 Benson Rd, Garner, NC 27529, USA
“The staff is very friendly and helpful. During a period of crisis, they worked diligently to make sure our needs were met! They offer free coffee (in your cup) on Wednesday’s, which we take full advantage of! We stop here often, and never leave dissatisfied. I don’t know why someone would give a negative review on a place of business that sells merchandise produced by company headquartered in another country. The local store is the backbone of a community and employs local people. Do we have the same mentality for all retail stores?”
Address: 998 High House Rd, Cary, NC 27513, USA
“We couldn't get an appointment in Sanford, NC, so we drove to Cary with documents we needed to have notarized. There were many documents, and it took a lot of time but the woman working with us was gracious, helpful, and patient. We have more business to attend to, and once again cannot make an appointment at our local bank so we are going to go to this branch in Cary.”
Address: 5108 New Bern Ave, Raleigh, NC 27610, USA
“They take their time and the end result is worth the wait. I'll be back.”
Address: 1921 High House Rd, Cary, NC 27519, USA
“Great car wash nice bathrooms excellent service”
Address: 2016 Fairview Rd, Raleigh, NC 27608, USA
“I've been banking here for 7 years, and can walk to this branch from my home. The staff is top notch and people seem to really care. The branch has a hometown feel to it -- completely different from the issues the national branch has been experiencing. Highly rated.”
Address: 1318 S Main St, Wake Forest, NC 27587, USA
Address: 1305 US-70 W, Garner, NC 27529, USA
“THEY HAVE A NICE FOOD TRUCK...EXCELLENT AND NICE DELICIOUS FOODS...PUPUSAS TACOS TORTAS ???”
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