Category: | Plumber, Electrician, |
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Address: | 4901 Caswell Pl W A, Wilson, NC 27893, USA |
Postal code: | 27893 |
Phone: | (252) 285-4050 |
Website: | https://prostarhvac.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
They came for an appointment because they thought our A/C was competent out, even though a tornado had swept through the county just a few hours prior.That's customer service and dedication that I appreciate.
Edit: I wish I was given a written estimate, with the part I needed listed. And perhaps some kind of information on my unit, like, the name of it, etc. I was pleased with the service I received, for the most part. After several calls to get this information, I was just left hanging. I'm a disabled person, living alone with no one in this state, and at the mercy of my landlord. They give me instructions, I follow them, and ALL I WANT IS TO NOT MELT THIS SUMMER. This company was paid $125 to tell me what was wrong, which I already knew. I just need to get a written estimate, and the name of my unit. PLEASE.
BEFORE EDIT: Called for an estimate on my fan issue for my central AC unit.
Office staff professional, with just the right amount of down to earthness. Techniciann was knowledgeable, courteous, arrived early, the whole experience was seamless. I would definitely use this company in the future, you should too!
Had a problem with my unit it was leaking through ceiling. Called mid morning and technicians was her by 1:15. Fixed my problem. They both were very nice and explained what was wrong and fixed it in no time. Great service from the time I called to the time it was fixed. Will definitely use Prostar for all my hvac needs!
It was hottest week of year and air jus stopped blowing cold air. I contacted Prostar based on previous reviews and I was not disappointed. Although short notice, they promptly got a tech out to assist me. They techs were friendly and knowledgeable. They also educated me on on future maintenance. Also I initially spoke with Brian and his customer service was great! I'm very satisfied and would use them again if needed.