Address: 1802 S Cannon Blvd, Kannapolis, NC 28083, USA
“I rented over the weekend for a trip to the beach. I gave 4 stars because the 2018 KIA Soul they rented to me was excellent and the gas mileage was phenomenal. However the customer service of the front desk is lacking. I've rented from enterprise for years, mostly due to convenience. I scheduled an 8 am pickup, they were 15 minutes late. This is the first time an attendant did the pre rental inspection without me. I made him do it again. You should never rent without noting the existing damage on their vehicle. Enterprise gives you the option to use a credit or a debit card for the rental. However, if you pay with a debit card, they now charge a $200 deposit that is not mentioned on the website nor do they tell you when you call nor before they swipe your card. The total rental charge is going to show up as whatever price quoted plus $200, then they refund $200 after you return the vehicle. Thrifty travelers be aware - make sure you plan for that additional charge in your trip budget.”
Address: 640 Concord Pkwy N, Concord, NC 28027, USA
“Kai was very nice and made my experience easy and uncomplicated... I was hesitant at first because of the reviews however I'm glad I chose this location. I reserved, and he had everything right there as if he knew when I was walking in the door. Prompt service and attentive to my car rental needs. Fast and easy process. Another gentleman I would mention however I only somehow remember his last name initial "D" nevertheless they both displayed great customer service.”
Address: 17166 Red Feather Dr, Charlotte, NC 28277, USA
“I have found this company to be the most pleasant people I have had the pleasure of working with. They are always supportive of what you need to do your job the best. It is the most professional and organized place I have ever worked and I always look forward to going to work.”
Address: 6821 Wilkinson Blvd, Belmont, NC 28012, USA
“Amaisyia and the manager are both AWESOME! They helped me out a great deal! I was very pleased and will be back at the end of APRIL!!!”
Address: 531 Huntersville Gateway Blvd, Huntersville, NC 28078, USA
“Ashley was quick, informative, and easy to work with. I’ve used this location twice and have never had an issue! It’s my go to.”
Address: 13000 E Independence Blvd, Matthews, NC 28105, USA
“I bought my car from here. I dealt with Jimmy Nguyen and was straight forward with him! I talked with him on the phone and said to him my credit score is not the best, don't have money to put down, and don't have a co-signer. He asked me to get the required documents to him. About 45 minutes later he called and said come get your new car!”
Address: 725 Derita Rd, Concord, NC 28027, USA
“I was in an accident about 3wks ago and was setup to utilize them for my rental. I must say they are top notch when it comes to customer service and I highly recommend them to anyone looking for a rental vehicle.”
Address: Concord-Padgett Regional Airport, 7435 Zephyr Pl NW, Concord, NC 28027, USA
“Easy access to rental car in Concord, easy to drop off (parking is right next to little 'terminal'). received an upgrade to what we ordered/paid for online. very clean and new vehicle.”
Address: 7435 Zephyr Pl NW, Concord, NC 28027, USA
“Awesome. I use this location for frequent work rentals and they are super friendly, professional and the location is very convenient to my home. Overnight parking for your personal vehicle is secure and safe and only $5.00 a day. They are great to work with and provide nice, clean cars.”
Address: 943 N Polk St, Pineville, NC 28134, USA
“Thanks to branch manager Justin for having a great team they are very professional. Austin, Anthony, and Brian are some the staff that have been helpful. Thank you.”
Address: 5489 Josh Birmingham Pkwy, Charlotte, NC 28214, USA
“Anthony was so great. I was a bit difficult as a customer and did not pre book my rental. He was very helpful and went the extra mile to get me in a beautiful corvette stingray convertible. If you want to rent something a little more "fun" I wouldn't hesitate to recommend coming here.”
Address: 5489 R C, Josh Birmingham Pkwy, Charlotte, NC 28214, USA
“After being delayed in Chicago on our flight to Charlotte,N.C., from California, my husband and I arrived in Charlotte well after midnight. After retrieving our luggage, we immediately went to the National rental desk to pick up our rental car. The counter was closed but an agent at the adjacent rental counter advised us to continue to the National pickup location, which we did; it was also unoccupied, but as we had done on earlier occasions, we simply chose an appropriate vehicle and proceeded to the exit gate, immediately obtained approval, and proceeded on our way to our motel and checked in about 2:30 AM. We love the National rental process!!!! Thank you.”
Address: 5489 R C, Josh Birmingham Pkwy, Charlotte, NC 28214, USA
“Do you remember when Home Depot first opened their stores years ago? There were associates on every aisle asking to help you and saved you valuable precious time when shopped there, well that is how Alamo has stepped up their game. When I walked into the parking area, multiple knowledgeable, helpful people were their to make sure I had my vehicle and I was on my way. Totally professional looking and knew their job. Great Customer service and awesome attitude. Thanks Alamo for a great experience.”
Address: 5489 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
“The team at this Hertz location recently saved the day after a return trip from Costa Rica which involved several delays and a rerouted flight home through Miami customs. We arrived in Charlotte at 2am and the location stayed open (usually closes a midnight) so we could drive home (we had missed our connection back to Asheville!). Thank you Mikel and crew for being not only at the location but smiling and courteous. It was very appreciated. Note to passengers...always put your flight number on your reservation. That is how they know when your flight is late!”
Address: 5489 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
“Thank you samantha .. When i dropped off the car she helped me avoid a 300$ charge because of car fresheners smell .. So thank you!! I will be renting again all 14 days were a blast”
Address: Charlotte Douglas International Airport (CLT), 5489 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
“I was going to Charlotte to help my daughter with a move. I needed additional space and knew a standard or full size car would not cut it. I did not want to pay the price of a full size SUV. I was able to rent a beautiful F-150 for the same price as a car. Thank you Budget. I remain a loyal customer.”
Address: 5489 R C, Josh Birmingham Pkwy, Charlotte, NC 28214, USA
“This was my first time visiting Charlotte, NC. The trip was seamless, I reserved my car prior to leaving. I gave them my flight number and when I was to arrive. Got off the plane, went directly to Enterprise, which was located in the airport...5 minutes later, I got a really nice 2018 Chevy Impala that was sporty and roomy. Drove 3 miles, checked into my hotel! Seamless! And I paid less than they quoted me for the rental! I love Enterprise Rental!”
Address: 5489 Josh Birmingham Pkwy, Charlotte, NC 28214, USA
“Best customer service I have had from a rental car company. Will definitely use again.”
Address: 6600 A A A Dr, Charlotte, NC 28212, USA
Address: 9833 Newell Hickory Grove Rd, Charlotte, NC 28213, USA
“I ’ve been using this location for a couple years now to store my business equipment & I’m always very pleased! The location is always clean & orderly and the staff is friendly & helpful! Best storage location I’ve used so far.”
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