Cottman Transmission and Total Auto Care

My wife and I were in town from NC for her mother's funeral. The transmission was shifting differently than usual and we were needing to leave to go home. Another garage suggested i take it to a transmission shop and it was 3:30 in the afternoon. I googled the closest one to us which was Cottman. I called and spoke with Mike and he helped my find my way over because Google maps was giving the wrong directions. He got me there and had a technician drive with me to check it out. The technician was very knowledgeable and explained how the newer transmissions have computers that adjust shifting to your driving habits. He helped figure that it was normal after checking the fluid lever and the fluid itself for burning smell or unusual appearance. I was greeted and the testing was done professionally and courteously. They had me back on the road quickly and ready to travel back home. I highly recommend this shop for their courtesy and customer service. Mike was a little gruff because of a previous stroke, I think, but was very helpful and knew exactly what I needed. Thanks to them the stress was gone.

excellent company to do business with. explained and answer all questions I had. repairs done in a timely manner. and follow up calls to make sure I was satisfied with the work.

We had a transmission from truck out of our fleet go out. Not only did they prioritize us but the quality of work and kindness was next to none. They were able to get us back up and running with little disruption to our business. As a small business ourselves, we like to support other small businesses and Cottman Transmission is a great one with great people!

These Guys were AWESOME, very upfront with the general inspection and cost of a rebuilt transmission, the cost was very close to what I was expecting and they kept me updated on my vehicle and sent me an email when it was done. I highly recommend doing business with them and I'll definitely be going back for anything else that I need.
Thanks Guys!

Went in suspecting the worst...you know transmission! However, it wasn't that and the guys had to do some serious detective work to find the problems. Which they did. Best of all they communicated very clearly and promptly with us. We really are grateful for all the work & timely manner in which it was done. Cottman Transmission was professional & polite. We trust them completely, and would use them again if needed. Thank you!