Classic Mazda Westside of Cleveland Service

Classic Mazda of Westside was wonderful to deal with on the purchase of my new CX5. My sister also purchased a CX30 the same day. Mazda has great quality vehicles. We have received so many compliments on the look of the cars already. The dealer was so professional and easy to deal with . They made it enjoyable and stress free. Tony , Patrick and Sean were a pleasure to deal with. They were so knowledgeable and through on the financing and delivery of the vehicle. Thank you so much for everything. It was a pleasure. Sincerely Vicki and Nick Whitacre

I bought a 2016 Maxda6 from Montrose Cleveland Mazda six months ago. When I did, they indicated I'd get my first oil change for free. When I called to schedule it 6 months later, I found out that Montrose had been purchased by the Classic Auto Group and was now called Classic Mazda Westside.

I typically won't go to a car dealer for service because their rates are usually exorbitant; however the person I spoke with told me that they would honor the Montrose deal and I scheduled it.

When I checked in, the service advisor told me that they only give the first oil change for new car purchases, not used. I wasn't happy about that but since I was already there I told her to go ahead as Mazda requires 0W-20 synthetic oil, and their normal cost was $69.95 which isn't exorbitant.

I got a pleasant surprise when I went to check out because they gave me a $20 discount for the service. I'm thinking I'll probable go back there the next time, since Victoria was very nice to work with and she told me how I could register online and get a discount then as well!

Got my second car from Montrose Mazda, and both experiences were great! Both times I worked with Matt Radeff who was a pleasure to work with. He made sure that I got exactly what I was looking for and helped get me to a price point I was comfortable with on my lease. He was thorough and has even answered questions I had about the vehicle after the sale (settings, controls and what not). In a world of salespeople washing their hands after the deal is done, he stands out and takes care of his customers.

Jay was easily approachable and made the process very comfortable. They had 2 vehicles in my search and his unbiased approach was a big reason I ended the search there. I absolutely dread car shopping but I left without the feared buyers remorse and I have to believe who you work with matters.