Category: | Car dealer, Store, Car dealer, Store, |
---|---|
Address: | 12626 Lorain Ave, Cleveland, OH 44111, USA |
Postal code: | 44111 |
Phone: | (216) 929-5116 |
Website: | https://www.angelautosale.com/ |
Monday: | 10:00 AM – 6:00 PM |
---|---|
Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 11:00 AM – 5:00 PM |
Sunday: | Closed |
Our salesman was wonderful. First time I did not have buyers remorse due to extreme high pressure sales from a dealership. Car buying has always been a stressful experience and have been lied to countless times by previous car salesman. I will never go anywhere else. Our sales representative made it where it was a smooth transaction, no high pressure sales, no stress or anxiety with purchasing, and I was in and out within 3 hours. They gave me what I wanted for my trade in, no last minute random ridiculous fees tacked on like I have always experienced before, and when I had a small issue with my tire a week after I purchased it, service was amazing, fixed it quickly, and even refilled my tank with gas. Never experienced such wonderful customer service from a dealership before. Thank you for making this mom less stressed about my buying experience. Because of how I was treated you will have a forever customer!
I'm giving CarMax a 4 because they really did make getting an offer on my truck a great experience. Super easy and simple and the person who helped me was very nice! Unfortunately for CarMax, you really missed out. I emailed the person who helped me to see if I could trade in my truck for a Civic, but never got a response so I ended up selling both my truck and my 2007 Corvette to someone else. Maybe you didn't need my business. Either way, the first part of the experience was awesome and I really wanted to do business with you!!
The sales experience was seamless and straightforward. Courteous all the way through. Walked around the car and found some anomalies, but Nat the General Manager assured me that they would be take care of and we drew up a list. Brought the car in for the touch ups and Aurel (spelling?) the service advisor was great. Showed sincere interest in every detail. I overheard him talking to an elderly lady in the most caring and gentlest way explaining what they'll do for a simple air filter replacement. She was so grateful. Assuring to know that manners and respect still exist in our times.
Bottom line, picked up my car and all the imperfections were taken care of. It looked better than coming off a New Car lot.
Great CarMax team in Denton. I live 30 miles away, but will consider this as the first go to, going forward.
I recently purchased a vehicle at CarMax all on-line. Venisha contacted me it took maybe 2-hours to from start to completion. I was very impressed with her knowledge. She was such a pleasure to speak with. Talking to her was like talking to an old friend. The vehicle was transported from Arlington/Fort Worth to Denton and I was contacted when the vehicle arrived. The Denton location went above and beyond when the vehicle arrived via transport. The transporter damaged the driver's side door. CarMax will not sell a vehicle if there is an issue. I really like that about this company. The gave me a loaner free of charge as well as gas for the inconvenience this caused. Fixed the problem, and when the vehicle was ready I picked it up. They also detailed it and cleaned the inside. Love this place. Go see Michael Gilley he was very professional and laid back as well.
We loved the buying Experience. Our sales person was awesome and wanted to make sure we had what we were wanting. The only issue was that the halo headlight on our car was out and the mechanic told us that they would replace it. We never received a call back on getting it fixed after leaving several messages. It is very noticeable and very upsetting that we can't get it fixed as promised.
Pretty friendly ladys
Most helpful car lot I've been too and I've been to a lot this week
Great place. Friendly's people
It was okay. Just a lil to high for me on the down payment. Other than that. Very polite and very professional. If I had the money they wanted for the down payment I would have gotten the van