Mark S. Frank

My dad became a resident in the Reflections (Memory Care) just a couple days ago. The entire staff is wonderful, the care and activities were great. On his first day my dad had the biggest smile on his face and kept saying it was really a nice place. It's never an easy thing, but, my mom and I are so pleased and know he is being taken care of!!!

Just an amazing staff! I've never experienced a more caring and qualified Head of Nursing as Sharon exemplifies! Bryson has been extremely helpful and organized expediting our admission process.

I can’t say enough about the seasoned sales rep Brycen Gadd at The Windsor at San Pablo. All other staff have been likewise welcoming too. Brycen is friendly, knowledgeable and put no sales pressure on us. He simply educated us as we explored his facility’s advantages, which are many.

We are in the midst of critical decisions on behalf of our independent 90-yr-old father, who is making an unexpected transition after a fall and broken hip. Where he once lived alone, now we are looking for compassionate, trained staff and physical therapists, a pleasant setting, delicious meals, and activities to re-engage him and support his desire to continue living with dignity and preserve his privacy.

The Windsor at San Pablo came highly recommended by a family friend who knew of satisfied residents, and we have been truly impressed with the accommodations of the facility itself. The floor plans are well designed for the elderly and I love the high ceilings which make the one-bedrooms feel more spacious and luxurious. The atrium window views are lovely and peaceful as well. If they had not accepted my father’s pet, that would have been a dealbreaker because his cat is such a comfort for him.

There is a physical therapist team on location, as well as a spa for cuts and massages. I like the offering of levels of care which can be tailored to the resident and modified as they may improve with PT or decline with illness. They have all sorts of activities scheduled to enrich their lives from a movie theatre to a gourmet demonstration kitchen to yoga to Bingo and UNO.

We put our deposit down on my father’s apartment today! I could have waited on this review until I could comment on my father’s experience as a resident, but I have great confidence that it will be excellent and wanted to post in the event I can help someone also at this initial stage of decision-making with the emotional weight making it even harder. I recommend you call for a tour and take a look!

My parent has been at The Windsor at San Pablo for several years now, making the transition from assisted living to their Reflections unit (memory care). The care provided has been outstanding. During my dad's decline, it has been a partnership in his care and in the decision to provide him with more oversight in Reflections. I have been particularly happy with the protection provided during the recent COVID-19 virus. While I missed seeing my dad regularly, I felt very happy with the processes put into place to keep the residents safe. I've been very happy with the decision to choose The Windsor for my dad's care.

Awesome! Very dependable Attorney. Attorney Mark Frank has Been One of The most Highly sought after Lawyers all around. He will fight for you!, Auto accident, personal injuries, or legal..