Category: | Insurance agency, |
---|---|
Address: | 7119 Brecksville Rd, Independence, OH 44131, USA |
Postal code: | 44131 |
Phone: | (216) 328-0280 |
Website: | http://www.myagentcarolyn.com/?cmpid=cr4t_blm_0001 |
Monday: | 9:00 AM – 5:00 PM |
---|---|
Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Carolyn's staff helped me from start to finish with my accident claim. Carolyn's staff followed the claim all the way through the process and questioned why the claim was closed out by the corporate office. Carolyn's staff contacted me and had the claim reopened. Because the claim was reopened I was able to receive my deductible back from the person that hit my car and left the scene.
Carolyn and her team are always available for me when I need. I’ve never had any issues with them and the always go above and beyond customer service!!! Thank you Carolyn and team!!!!!
Carolyn and her team are fantastic! They carefully followup any inquiries or claims with prompt and friendly professionalism. Carolyn gives excellent guidance and we are grateful for her recommendations regarding our policies.
Very proactive, never had to wait on them for a thing. They were always on top of the next step. With everything else going on in my life it was such a relief to not have to wonder what was the next step. I brag about my agent when my co-workers and I talk about our insurance. I feel very comfortable with where I stand and my insurance and know I can rely on my state farm agent.
Carolyn is the absolute best agent at the best insurance company available. You can stop your search now. First and foremost she's honest and puts my interests ahead of her own. I've been with her since the beginning of her practice which is at least over 25 years. She's also very smart. I rely on her advice to get the right insurance for my needs and budget. Over the years she's always been there for me. It's so reassuring that I can call her if I have an accident. I've had a few over the years which of course creates anxiety. She always calms me down with the words "there is nothing to worry about. That's what you have insurance for." She takes over from there and and everything turns out fine. I'd give her 100 stars if I could.