Category: | Car dealer, Car repair, Store, |
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Address: | 5715 Canal Rd, Valley View, OH 44125, USA |
Postal code: | 44125 |
Phone: | (216) 524-2400 |
Website: | https://www.valleyfordtruckinc.com/?utm_source=gmbsls&utm_medium=social&mcmid=gmbsls |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 5:30 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
Phil is an excellent service manager. He took his time and explained everything. His staff still has a way to go in the customer relations area if the want to service of passenger vehicles.
Awesome group of folks to deal with. Made the buying process easy. Very friendly owner and staff. Highly recommend!
My husband and I just replaced his work van. The process was swift and comfortable. We were given time to take the van to our mechanic. The concerns we had after that were promptly addressed and we are happy with the new van!
Update: On my second vehicle from Valley Ford. Our salesman Craig is easy to work with and this is the second vehicle I have bought from him. I highly recommend Craig. I still enjoy paying my service bills as Roseanne still works in Service for the sales portion. It's always great to hear her friendly voice. Our new 2020 Explorer ST is fantastic and sporty like the name suggests. I still give them five stars. Here is my old review: I purchased a new 2010 Ford Flex from Valley Ford back in 2010 so this isn't a knee-jerk reaction to one bad or good visit. First off let me say that the Flex is the most underrated vehicle ever made. I love my Flex. It is like driving my living room couch around town... handles like a station wagon and is all in all everything I wanted in a crossover vehicle. I have taken my Flex in for service every time it was due and have had only one issue in the last 7 years (it took longer to get my oil changed than expected but only one time). The service department is fantastic and I always look forward to dealing with Roseanne (I think I spelled that right). She makes it much better when I have to pay my bill. If I had it to do all over again I would buy another Flex from Valley Ford.