Germain INFINITI of Easton Service

I was scheduled for an oil change for my 2016 Infiniti QX60. I arrived on time, and decided to sit in the lobby as I waited for Jack to finish.

We are given the option to stay or leave, and I opted to stay which was a relaxing and quiet experience in the lobby. Though it took a couple hours, I expected that since I was given the option to leave and come back; for me, it was okay to wait. Just want to let future clients know in case they are in a hurry.

As far as the service: Jack was excellent. Very professional, communicative, attentive, and thorough in explaining what he did (oil change, key fob batter replacements, brake diagnosis, washer fluid replacement, and exterior cleaning). I would definitely say I received superb service for an EXCELLENT price (I had a coupon saved in my Apple Wallet).

I would say search online for coupons, Germain is fair in honoring them, and it definitely makes an amazing service even more worthwhile. Every employee was sweet and professional, I will now be going here to get my vehicle serviced (and a possible future trade in). Highly recommend.

My second time buying a car from this dealership and once again Germain Infiniti didn’t disappoint. My wife and I purchased a beautiful car and received a great deal. Our salesman Adam Gentry and Pam the finance manager were great to work with and super friendly! They worked hard to make us comfortable and happy with our purchase, Thank You!!!

Ally was Awesome 👌

Adams was amazing! He was responsive and overwhelmingly pleasant and had the best customer service attitude. I appreciate his understanding of my concerns with my car and he took care of it like it was his own.