Category: | Laundry, |
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Address: | 1790 C, Harmon Ave, Columbus, OH 43223, USA |
Postal code: | 43223 |
Phone: | (614) 443-0543 |
Website: | https://www.downeyclean.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
We have used Downey several times. A+ customer service over the phone when scheduling. Super nice, and on time and the quality of work is unmatched.
I have used Downey Cleaners for over 20 years now to clean my carpets, upholstery, and area rugs. You can count on them for routine annual cleaning but more importantly in that crazy emergency when the dog gets sick or the red wine is spilled on the new couch! Debbie, who answers the phone, will do all she can to assure service is as quick as possible. Customer service is top notch. I can not say enough good about this company !
After 2 failed attempts to reach the company I'd used to clean my carpets a neighbor recommended Downey. I will forever be a regular customer. Where I'd been told by the other company certain stains could not be removed - they are now gone! All of them, including a large tea stain! I had no idea that was possible. Zack worked pretty hard on one area but it all came out! Impressive! My carpets are several years old and do have wear but now they are completely clean. I love their 2 step cleaning method and appreciate the time spent here.
I've used Downey Clean twice now for carpet cleaning. I find it easy to schedule with them (within the same weekas calling). I get an email confirmation plus a call the day before. The cleaning itself is professional, quick and easy. As the owner of two dogs, I am only interested in getting the high traffic areas freshened. Both times I've been asked by the cleaner if I am satisfied with the work, and the next day I get a follow up call to make sure I've had a good experience.
I am impressed with the good customer service I've gotten and will definitely continue to use them. I'm so glad I found Downey!