BMW / Royal Enfield Motorcycles of Cleveland

I stopped here to look at a Royal Enfield Himalayan because I had never heard of the brand, but it sounded like it was similar to other bikes I was looking at. Dale was helpful in answering my questions about Royal Enfield and listened when I told him the type of bike I wanted. He suggested a similar style BMW but he didn't try to upsell me on a more expensive bike that might not have been as good a fit for me. Ultimately I bought a 2022 Himalayan from here. I'll definitely go back here for service on the bike and update my review once I've interacted with the service side of the business. Based on my initial experience I would recommend them to anyone looking for a BMW or RE motorcycle.

The buying experience was a good one. The owners are nice people who were friendly and welcoming. Notwithstanding an issue with a wire transfer matter which delayed payment for a few days the experience was still good. I have had service performed at this dealership and purchased some gear and maintenance parts but this was the first bike I bought from them. I would do it again. Highly recommend.

Had a very pleasant purchasing experience with Dale and his staff. Down to earth and easy-going, and very responsive to all my concerns. Cycle delivery went without a hitch.

My recent purchase was made easy by Dale, Matt and Aaron. First Matt help me decided what I really wanted in a motorcycle based on the way they handle , seat height and the bikes center of gravity. Dale made the actual ordering and final purchase easy. Aaron who is the shop technician/mechanic spent a lot of time and personal attention pointing out the bikes features and operation. I actually enjoyed the selection and purchase process, and it is not often I get to say that.