Category: | Plumber, Store, |
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Address: | 11630 Chillicothe Rd Suite 120, Chesterland, OH 44026, USA |
Postal code: | 44026 |
Phone: | (440) 550-4605 |
Website: | https://www.choosekobella.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb |
Monday: | 7:00 AM – 7:00 PM |
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Tuesday: | 7:00 AM – 7:00 PM |
Wednesday: | 7:00 AM – 7:00 PM |
Thursday: | 7:00 AM – 7:00 PM |
Friday: | 7:00 AM – 7:00 PM |
Saturday: | 7:00 AM – 7:00 PM |
Sunday: | 7:00 AM – 7:00 PM |
I called Kobella plumbing and heating after a DIY mini split that I purchased from a big box store and self installed failed to work properly. I called, explained the situation, and asked if they would be willing to work on it. Without hesitation, they politely agreed. A tech came out the next day (Brad) and quickly diagnosed the issue, which turned out to be an error that I had made. Brad explained the system functions to me, and verified that everything was working perfectly before leaving. I can't emphasize enough how knowledgeable, patient, and professional he was. I highly recommend Kobella, and will certainly use them in the future.
Every aspect of Kobella was top notch. Sales was knowledgeable and cleared. Walked you through every option, all pros and cons. Their pricing is transparent and you know what your paying for.
Scheduling was simple and fast. From getting our estimate to installation was less than a week.
The installers were polite, on time and knowledgeable. They take their time and double check everything to make sure it’s perfect. They even repaired problems with my furnace installation from a previous company and there were many. (Stay away from state heating and cooling)
Do yourself a favor and use Kobella and avoid the headaches, surprises and u easiness that comes with going with a less reputable company.
I discovered our hot water tank leaking late morning and they had the installers out that afternoon. Jeremy and Greg were excellent. They were very knowledgeable, friendly and explained the details and answered our questions regarding installation and future maintenance fully. Their work was very neat and they left the work area cleaner than when they came. We are very satisfied with this company.
May 10 Jeremy came out for an annual air conditioner inspection. Our AC is old and has potential issues. Jeremy explained our options but didn’t try to give us a hard sell on new equipment. A couple of items needed replaced so we went with that for the time being. We appreciate the professionalism and integrity of Kobellas employees as well as their friendliness. Nice company.
Matt was great at discussing my installation needs and options before even rolling a truck to my house. Andrew and Justin were great at installing my water heater in a difficult environment. They worked with me to ensure I had the best possible installation and performance of my unit. Highly recommended!
I can’t say enough about the exceptional service I experienced with the Kobella’s team. From quote to job completion everything they did was awesome. They were on time, very courteous, they laid out drop clothes from the door to the bathroom, they cleaned up the work area and the quality of their work was exceptional. They explained everything that would occur and answered any and all questions and concerns. I highly recommend them for any plumbing work.