Category: | Hardware store, Store, |
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Address: | 1312 Grange Hall Rd, Beavercreek, OH 45430, USA |
Postal code: | 45430 |
Phone: | (937) 429-4318 |
Website: | http://www.carterlumber.com/ |
Monday: | 7:00 AM – 5:00 PM |
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Tuesday: | 7:00 AM – 5:00 PM |
Wednesday: | 7:00 AM – 5:00 PM |
Thursday: | 7:00 AM – 5:00 PM |
Friday: | 7:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
We had a great experience with Carter Lumber. If we had any issue with the product it was resolved right then and Zach was a great help!!
I called to order some cabinet panels, as we had water damage. They were very professional and willing to accommodate. They had to located the previous order which took extra time, I hid not feel rushed at all - I felt valued as a customer. Thank-You!
I stopped by to pick up a couple of fence posts today. The prices were a bit more than I expected but not outrageous. I think they were $.25 more than Home Depot, not enough to get excited about and they were certainly more convenient for this trip. The quality of the lumber was better than I am used to; relatively straight and clear. Unfortunately, the service was somewhere between bad and appalling. I was the only customer in the store and it took over ten minutes for the clerk to come to the counter to help me. Once my order was paid for, I drove to the yard and waited close to 15 minutes for someone to get my lumber. The yard man mumbled and never looked at me. It felt like I was an inconvenience, not a customer. I haven't been to Carter Lumber in at least 5 years. I think that I may be remembering why.