Category: | Store, |
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Address: | 11400 Grooms Rd # B101, Blue Ash, OH 45242, USA |
Postal code: | 45242 |
Phone: | (513) 247-4400 |
Website: | https://www.tunebelt.com/ |
Monday: | 8:00 AM – 4:00 PM |
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Tuesday: | 8:00 AM – 4:00 PM |
Wednesday: | 8:00 AM – 4:00 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
First off, I just want to explain how I found Tune Belt.
I stumbled upon them at the New Balance Falmouth Road Race Health & Fitness Expo in 2019 and I figured I'd give their product a good old college try as they say. It worked out the first time.
Now, fast forward to late August of this year, I get a new I-phone SE 2020, and I discover I need an arm band so that way when I'm running, I don't have to clutch my phone.
I go to Tune Belt and research all of the models, and I pick the first one that I see and I order it. It came promptly and I thought it would work.
It turns out I had ordered the wrong model of band. So, that left me in a dilemma on what to do. Do I return it and get my money back or do I hold on to it and hope someone else uses it?
It turns out I ended up holding on to it. However, this review also deserves a commendation. My mother ended up emailing Tune Belt customer service to help me out. That was on Thursday 9/10. On Saturday 9/12, she gets a response back from Sharon Sexton who recommended that I keep the one that I mistakenly ordered. Thank you Sharon for coming up to bat and helping me out.
Bottom line: I would recommend Tune Belt to anyone who needs a wristband.
Online it sucks dealing with the people I didn't receive my item but thanks to persistent I ordered again and received money back . The item from tunebelt gets an A+ dealing with the company 1 star rating